Effective Date: September 9, 2026

So Clean of Woburn (“So Clean,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, and protect information when you visit our website, request information, request a cleaning quote, submit a form, or otherwise communicate with us.

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Phone number
  • Address, city, ZIP code, or service location
  • Business or company name
  • Type of cleaning service requested
  • Cleaning frequency or scheduling preferences
  • Information you provide about your home, apartment, office, commercial space, or other property
  • Messages, comments, or other information submitted when requesting a quote or contacting us

We may also automatically collect certain technical information when you visit our website, such as your browser type, device type, IP address, pages visited, referring website, and general website usage information.

How We Use Your Information

We may use the information we collect to:

  • Respond to cleaning service inquiries
  • Provide estimates or quotes
  • Contact you regarding your request
  • Schedule or provide cleaning services
  • Communicate about existing or requested services
  • Provide customer service
  • Maintain customer and lead records
  • Improve our website, services, and advertising
  • Measure the effectiveness of our marketing campaigns
  • Prevent fraud, misuse, or security issues
  • Comply with applicable legal requirements

Facebook, Instagram and Other Lead Forms

So Clean of Woburn may advertise its services through third-party platforms, including Facebook and Instagram.

If you submit your information through a lead form on one of these platforms, the information you provide may be shared with So Clean of Woburn so that we can respond to your inquiry, provide information about our cleaning services, or prepare a requested quote.

Your use of Facebook, Instagram, and other third-party platforms is also subject to the privacy policies and terms of those platforms.

Advertising and Analytics

We may use third-party advertising, analytics, and customer relationship management services to operate our website, manage inquiries, measure advertising performance, and improve our marketing.

These providers may collect or process information in accordance with their own privacy policies and the services they provide to us.

We may use information about advertising interactions to understand which advertisements generate inquiries and to improve future advertising campaigns.

Email and Telephone Communications

If you provide your email address or telephone number when requesting information or a quote, we may use that information to respond to your request and communicate with you regarding our services.

Providing your contact information through a quote or inquiry form does not, by itself, mean that you have agreed to receive unrelated promotional communications where separate consent is required by applicable law.

Text Messages

If So Clean of Woburn offers SMS/text-message communications, any marketing text messages requiring consent will be sent only in accordance with applicable consent requirements.

Consent to receive marketing text messages is not a condition of purchasing cleaning services.

Message and data rates may apply. Where applicable, users may reply STOP to opt out of text messages and HELP for assistance.

Cookies and Similar Technologies

Our website may use cookies or similar technologies to operate the website, understand visitor activity, improve the user experience, and measure advertising performance.

Your browser may allow you to block or delete cookies. Disabling certain cookies may affect how some website features function.

How We Share Information

We do not sell personal information to third parties for money.

We may share information with service providers that help us operate our business, such as website hosting providers, customer relationship management platforms, communications providers, advertising platforms, analytics providers, and other vendors performing services on our behalf.

We may also disclose information when required by law, to protect our rights or property, or to prevent fraud or other unlawful activity.

Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business records, provide services, resolve disputes, and comply with legal obligations.

Your Choices

You may contact us to request that we update or correct personal information you have provided to us.

You may also ask us to stop sending promotional communications. Instructions for unsubscribing or opting out may also be included in applicable communications.

Third-Party Websites

Our website may contain links to websites or services operated by third parties. We are not responsible for the privacy practices or content of third-party websites.

We encourage you to review their privacy policies before providing personal information.

Children’s Privacy

Our cleaning services and website are not directed toward children under 13, and we do not knowingly collect personal information directly from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, website, technology, or legal requirements.

When changes are made, the updated policy will be posted on this page with a revised effective date.

Contact Us

If you have questions about this Privacy Policy or how So Clean of Woburn handles personal information, please contact us using the contact information provided on our website:

So Clean of Woburn
Phone: (508) 510-7323
Website: socleanofwoburn.com